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Ces conditions générales vous disent tout ce que vous devez savoir sur les bonus, les mises, les retraits et les limites de compte avant de commencer à jouer. Si vous voulez garder votre € en sécurité et éviter les litiges qui auraient pu être évités, assurez-vous de savoir quels jeux vous ne pouvez pas jouer, combien vous pouvez encaisser et quelles étapes de vérification sont nécessaires. Si vous êtes de France et jouez en tant que français, assurez-vous de savoir ce qui concerne l'accès local, les méthodes de paiement et toutes les limites qui sont uniques à votre région et qui peuvent affecter le montant que vous pouvez déposer et retirer. Les joueurs qui répondent aux exigences de base énoncées dans ces Conditions Générales De Casino Action sont éligibles aux bonus.
Avant de réclamer une offre, assurez-vous que toutes les informations dans votre compte sont correctes et que vous pouvez effectuer toutes les vérifications qui doivent être faites immédiatement. Les exigences de mise pour un bonus sont appelées exigences de mise. Elles vous disent combien vous devez miser avant de pouvoir encaisser des gains de bonus. Elles peuvent également modifier quels jeux comptent pour votre progression et à quelle vitesse elle est suivie.
Si vous voulez obtenir un bonus, votre compte doit rester en règle. Nous pouvons refuser, limiter ou annuler un bonus s'il y a des signes qu'il est utilisé pour autre chose que ce pour quoi il était destiné, ou si nous ne pouvons pas vérifier les informations du compte.
Règle Ce que cela signifie : Un joueur ne peut avoir qu'un seul compte qui peut être utilisé pour les promotions. S'ils ont plus d'un compte, ils peuvent perdre les bonus et les gains.
Certaines offres nécessitent un dépôt éligible, qui est généralement d'au moins €10. Pour obtenir la plupart des bonus, vous devez effectuer des dépôts en utilisant une méthode de paiement enregistrée à votre nom. Vérifications de localisation et de résidence : Certaines promotions pourraient ne pas être disponibles là où vous êtes lorsque vous essayez de les réclamer. Les fonds de bonus et les gains liés aux bonus sont les seuls qui ont des exigences de mise, sauf si l'offre indique le contraire. Lorsque vous vous inscrivez pour le bonus, le multiplicateur exact, les taux de contribution et les limites sont écrits dans les conditions du bonus. Les paris effectués avec de l'argent réel pendant que le bonus est actif sont utilisés pour calculer les exigences de mise. Par exemple, si vous obtenez un bonus de €50 et que vous devez le miser 35 fois avant de pouvoir l'encaisser, vous devrez miser €1750 ou plus en paris éligibles.
Les conditions standard peuvent inclure des taux de contribution aux jeux pour maintenir des paris équitables et identiques entre les jeux. Les machines à sous rapportent souvent plus d'argent que les jeux de table. Tous les jeux ne comptent pas pour l'exigence. Certains peuvent compter seulement à 0%. The biggest bet you can make while a bonus is active. If a limit is set, bets that are higher than that limit could ruin the bonus. As a general rule, the most you can bet during bonus wagering is $5 per spin or round. Set times. There may be a time limit on when bonuses need to be wagered. If it runs out, any remaining bonus funds and winnings may be taken away. Patterns of betting that are limited. You could lose your bonus and winnings if you bet on low-risk outcomes or use opposite outcomes to reduce variance.
You might have to give up the bonus and any bonus-linked winnings if you ask for a withdrawal before that time is up. If there is a maximum cashout amount for a bonus, any amount over that limit may be taken away. For example, on some offers, the maximum cashout amount for winnings may be (_sc0_)500. Bonus conversion and rules that don't change. There are two types of bonuses: "sticky," which means you can't cash them out, and "cashable," which means you can convert them after wagering. What applies is shown in the bonus terms when the bonus is activated.
If you want to make an account, you need to give correct and up-to-date information about yourself. Registration is only open to players who are at least the minimum age in their home country and are not limited by local laws in (_sc1_). Verification checks help us keep your account safe, stop fraud, and meet our legal obligations. After registering, you can play, but some features, like withdrawals, may be limited until your identity is confirmed.
When you register, you promise that the information you give is correct and yours. Anyone else's identity must not be used to make more than one account, or someone must register on their behalf. Full name, date of birth, and current home address are personal information. Name, address, and phone number that you control for contact purposes. For account safety, pick a strong password and don't tell anyone your login information. To be eligible, you must be at least 18 years old and legally able to gamble in (_sc1_). If any information changes, you should update it right away to avoid delays. If we find data that isn't consistent or is missing, we may ask for more proof before letting people cash out. The rule is that each player can only have one account. In this case, more than one account is connected to the same payment method, device, IP address, connection, or other identifier. Your (_sc2_) and where you live may affect your eligibility, the payment options you have, and the identification documents we can accept.
If asked, you must be able to show proof of both your identity and where you live. Checking your identity is required before your first withdrawal or when your total withdrawal request reaches 500 (_sc0_). You can ask for this at any time. Checking your age: If your age can't be confirmed with the information you give, you might not be able to make withdrawals until you show valid proof of your age.
Step What you give: Name, date of birth, address, email address, phone number, and basic access are required to create an account. Once the account is opened and basic access is enabled, verification of identity and address documents may allow higher limits to be unlocked. Payment verification and proof of payment method ownership may allow faster withdrawals and fewer fraud checks. Accepted verification documents include a government-issued photo ID and a recent proof of address document showing your name and residential address.
Sometimes, we may need more proof to make sure the account is owned by the right person or to meet compliance requirements. Ownership of the payment method: To keep your money safe, we may ask for proof that the payment method you used to deposit is yours. We may ask for proof of payment for deposits over (_sc0_)100 before they can be withdrawn again if asked. Files that are sent must be valid, clear, and easy to read. Images must have all the necessary corners and details and cannot be changed or hidden. You might be asked to send it again if it is out of date, incomplete, or can't be read. Verification of source of funds: If needed, we may ask for proof that the money you use for gambling is legal.
When the amount being withdrawn is 2000 (_sc0_) or more, this can be asked for before the withdrawal is processed. Regarding timing and limits, we try to verify documents as quickly as possible, but the time it takes may change based on how complete your documents are and how many requests we get. Withdrawals may be held up and game limits may apply to protect your account while verification is going on. Failure to verify or refusal to verify: we may limit or close your account to meet our security and compliance obligations if you do not complete verification within a reasonable time or if the information you give us cannot be confirmed.
Any unpaid amounts can be sent back to the original method of payment as long as the rules allow it, after the necessary checks are done.
We let you fund your casino account quickly and safely with a number of reputable payment methods. The methods that are available may change based on where you live, your bank's policies, and our compliance checks. However, you will always see the current options in the Cashier before you confirm a deposit. You have to use a payment method that is your own and has the same name and information as your casino account to make all deposits. Make sure your account information is correct so that the process goes more smoothly, and keep a record of the confirmation that your transaction went through successfully.
For the minimum deposit, you must put down (_sc0_)10 per transaction, unless the Cashier shows a higher minimum for the method you choose. Your account may have limits on the largest deposit you can make at once, up to $5,000 USD per transaction. These limits may be set by your bank or by responsible gaming guidelines. No deposits from third parties, business accounts that aren't in your name, or any payment method that is linked to chargeback abuse, fraud indicators, or restricted jurisdictions are accepted. This is to stop people from abusing the system. There is a chance that the money could be sent back to the source if a deposit is held up for security reasons.
Account name match: the name of the payer must match the name of the account you registered. One-account rule: don't use the same payment method to fund more than one casino account. Methods: Some choices may be taken away or added without warning if the provider doesn't cover them. Some providers do extra checks, so if your deposit says "pending," wait up to 24 hours before calling support. If you can't make a deposit, try a different method or check with your bank or wallet provider to make sure that transactions for gaming are allowed.
Withdrawals are sent to the same payment method used for deposits whenever possible. This is done to prevent fraud and encourage responsible gaming. To ask for a payout, make sure that your account information is correct, that the payment method is in your name, and that you have enough money in your account to cover at least the 20 (_sc0_) minimum withdrawal. Before sending in your request, make sure that any bonus requirements have been met and that the amount you want to withdraw does not go over the maximum amount that can be paid out using the chosen method. If you have restricted winnings in your account, only the eligible portion will be paid out. The rest will be taken away according to the rules of the promotion. Withdrawals may be declined or sent back if certain conditions are not met. This is done to keep payouts quick and easy.
As a way to cut down on delays and follow payment provider rules, multiple withdrawals can be combined into a single payment. Verification of identity and ownership: your account and payment method must match the information that was used to register as a player. There are minimum and maximum amounts that can be withdrawn. For example, withdrawals can start at 20 (_sc0_) and go up to 5,000 (_sc0_) per request. Bonus and wagering: If there is a bonus, withdrawals may be held up until the wagering requirement is met, or they may be limited to the offer's maximum cashout amount. For example, a promotion may say that the maximum cashout amount is $300.
The request can be put on hold until more information is provided about chargebacks and risk checks, such as strange activity, disputed deposits, or details that don't match up. Available methods: If the way you made the deposit can't take withdrawals, you may need to use a different method in your name. If you only take out a certain amount, you can still play with the rest of your balance, but any future payouts will still be subject to the same verification and limit rules. As soon as the cancellation is confirmed, the amount you asked for will be returned to your playable balance. If you want to withdraw a large amount, like 10,000 (_sc0_), you might want to split it into two requests that are within the limits of the method, like 5,000 (_sc0_) + 5,000 (_sc0_), so that the first one doesn't get automatically turned down.
Processing times: the speed of a withdrawal depends on two steps: approval within the company and transfer to the payment provider. This process usually takes between 0 and 48 hours for internal approval, and between 1 and 5 business days for provider transfer after approval. There may be faster ways to do things, but delays can happen during busy times or when more checks need to be done. There may be limits on how much you can be paid out each transaction, day, week, or month to make sure that payments keep coming in steady. Depending on your payment method and account status, you may be able to only withdraw 5,000 (_sc0_) at a time, 10,000 (_sc0_) per day, or 50,000 (_sc0_) per month.
Example limit: Minimum withdrawal amount: $20 (_sc0_); maximum amount per request: $5,000 (_sc0_); daily payout limit: $10,000 (_sc0_); monthly payout limit: $50,000 (_sc0_) If the amount you want to withdraw is more than the limit, it may be lowered to the maximum amount allowed, split into multiple payments, or spread out over several days. Processing may stop until the requested information is given if local rules in (_sc1_) require more confirmation steps.
To make sure that all players can enjoy the games, our casino platform sets minimum and maximum bet limits for each one. It's possible for these limits to be different for each game provider, table setup, and device you use. They can be different for each spin, hand, or round. Limits on bets also change how auto-play, quick spins, side bets, and multi-hand modes work. The game will not let you bet if it is less than the minimum or more than the maximum. You will be asked to change the amount before you can continue. You can only bet a certain amount on a single event. This is called the minimum bet. Each spin on a slot machine might cost 10 (_sc0_), while each hand at a live table might cost 50 (_sc0_). Maximum bet is the biggest bet that can be placed on a single action.
While some slots may only let you bet 5,000 (_sc0_) per spin, VIP tables may let you bet up to 20,000 (_sc0_) per hand if they have them. There may be limits on how much you can win or get paid out on some games or features. A cap will be shown in the game rules or information panel if a certain title has one. For example, a bonus feature could claim that only 250,000 (_sc0_) can be won each time. In most games, the limits are shown in the information or paytable section of the interface. Also, before you join a live casino table, you can see the table limits in the lobby.
The amount you can bet can change at any time because of updates from the provider, table availability, or controls for risk management. Changes happen right away for new rounds, but they don't affect bets that have already been settled. When it comes to slots, the limits depend on the coin values, paylines, and "buy" features. Limits for table games depend on the type of table (standard, high-limit, or VIP) and the possible side bets. Limits at a live casino depend on the studio table and the number of seats available. Side bets have their own limits. Jackpots: To add to some jackpots, you have to bet a certain amount each spin, like 20 (_sc0_). If you have a bonus, you may be limited to a certain amount of bets per round to make sure you can still get the bonus.
For instance, if the maximum bet is 100 (_sc0_) per spin, betting more than 100 (_sc0_) while the bonus is active can cause the bonus to be forfeited and bonus winnings to be taken away. The cap is stated in the bonus terms when the bonus is activated. Some features, games, or game categories may be limited in what you can do. Limits can be put in place by licensing rules, requirements from the service provider, or controls for responsible gaming. Based on where you are in (_sc1_) or what country you are from, you may not be able to access certain things in some situations. This is done to follow the law. Some restrictions include games that aren't eligible for bonuses during promotions; this can happen with certain games or categories, even if they can be played for real money.
Limits on features: Certain promotions or providers may not let you use the buy-feature, double-up and gamble features. Provider-specific access: Some game studios limit access in certain areas, which could stop a game from loading. Live table controls: Some tables can be locked down, have a limited number of seats, or only allow bets in certain ranges. First look at the game info panel if you don't know why a certain stake size, feature, or game isn't available. If the problem still exists, please contact support with the name of the game and the highest bet you tried, like 200 (_sc0_). This way, we can find out exactly what limit or restriction is stopping you from playing.
The methods you can use depend on your bank and the country you're in. Once you log in, you can see the full list in the Cashier. We usually accept bank cards, bank transfers, and some local and online wallets when they're allowed. We don't charge fees for deposits, but your bank or payment provider may. It's important to use a bank account that is registered to you and a currency that is supported by the site (Checkout).
Talk to the Cashier about getting your money, and if you can, choose the same payment method you used to enter your deposit. To keep things safe, we may return up to the value of your deposits to the way you used to make the deposit, and any amount left over will be sent to you through an authorised alternative. Withdrawals are processed after internal checks and any other verifications that are needed. Processing time is different for each method. e-wallets and bank transfers are usually faster. Please check your account to see what's going on. If anything needs to be done to finish the payout, we'll send you an email.
The bonus terms are written on the promotion page and start to apply as soon as the bonus is claimed. The wagering requirement is based on real-money bets that are eligible and were made with bonus funds or while the bonus is active. Some games, like some table games and games with a low house edge, may contribute less or not at all. Some bonuses may have a maximum cashout amount, and any winnings over that amount are taken away when you ask to withdraw them. We may take back any bonus money and winnings you got if you bet more than the promotion's maximum bet or play games that aren't allowed while the bonus is active.
Verification helps you stay in line with the law and your payments by keeping your account safe. You might be asked to prove who you are, where you live, and who owns a payment before you can make a withdrawal or after doing some other thing with your account. A government-issued photo ID, proof of address (a recent utility bill or bank statement), and proof of payment method (a picture of your card with the middle numbers covered or a screenshot of your e-wallet account with your name and email address) are all common items. The paperwork needs to be clear, valid, and match the information on your account. Before you upload documents in the Verification section, make sure that the information on your profile is correct.
In order to use our services, you must be in a place in (_sc1_) that allows them and be at least the legal age. Location checks may be needed to make sure you're eligible, and access may be blocked in restricted areas. You can use the same account to play on your phone through your browser on both iOS and Android. To keep your account safe, use a strong, unique password, turn on two-factor authentication (2FA) if it's available, don't make payments on public Wi-Fi, and contact Support right away if you see logins or transactions that don't seem right.
Bonus funds are promotional credit, and you have to play through them before you can cash out any winnings. First, look at the bonus information in your account to see how many times the bonus needs to be wagered (for example, 35x), how long you have to do it, and how much each game counts (slots may count 100%, les jeux de table comptent souvent moins, ou pas du tout). Tant que le bonus est encore actif, ne pariez pas plus que le montant maximum. Si vous le faites, vos gains de bonus pourraient être perdus. Si vous voulez retirer avant de remplir l'exigence, vous pouvez choisir d'annuler le bonus, ce qui supprime le solde du bonus et tous les gains qui y sont liés. Si vous voulez effectuer un retrait après la fin des paris, vous devez d'abord vérifier votre identité (KYC). Nous pourrions également avoir besoin d'un retrait par « même méthode » pour le montant du dépôt initial vers la même méthode de paiement utilisée pour approvisionner le compte. Tous les gains restants doivent être payés par une méthode alternative approuvée. Nous demanderons tous les documents supplémentaires dont nous avons besoin pour traiter les paiements de manière légale et sécurisée dans France si les règles locales le disent.
Prime
pour premier dépôt
1000 € + 250 FS
